The Top Quality Transcription™ (TQT) Method

What it is and how it guarantees your work

TQT is achieved through a 3-stage human transcription process that defines quality by transcription accuracy, consistency, and completeness.

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Accurate transcription...

is the correct documentation of speech to text, including proper spelling and punctuation.

It requires expert knowledge of the subject matter and an inherent understanding of the local language spoken in the interviews. This includes expressions, idioms, proper pronouns, and slang. 

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Consistent transcription...

is achieved by maintaining established standards across all work in a project. This makes your proofing faster and your coding and analysis more efficient and reliable.

Unlike global transcription work pools, Research Transcriptions will assign a dedicated team of USA-based, expert transcribers to your work. They will follow your prescribed specifications on an ongoing basis.

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Complete transcription...

has the goal of zero inaudible notations – “gaps,” as they are sometimes called. 

Our professional transcribers are trained on the requirements of verbatim transcription service. They can handle a variety of speaking nuances such as fluctuations in rate, rhythm, intonation, inflection, accents, lexical stress, and background noise. 

 

Industry specialization brings the skill and intelligence that comes from experience. And the ability to understand and decipher difficult passages through the context of the interview. 

Artificial intelligence does not possess these skills.

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When it comes to quality, we don’t promote arbitrary numbers that offer empty promises (no transcription company regularly measures accuracy percentages).

Instead, we define our guarantees in ways you will understand:

1. Your English language transcription will be performed by human transcription experts in the USA (and it will never leave the country).*

2. We will not take shortcuts by using inaccurate automated transcription programs such as voice recognition and speech recognition.

3. Your work will be assigned to a dedicated team of specialists who most closely match your field of work (such as healthcare sciences, marketing research, public/social health, technology, nursing, academia, etc.).

4. We will precisely follow the instructions you type in when you upload files on our system. If you see that we missed something in your transcription, let us know without delay and we will make the necessary adjustments immediately.

5. We guarantee your 100% delight with our work on your clear audio. If you feel like we should have done better, let us know and your work will be reproofed immediately (at no additional charge, of course).~

* We also provide translation and transcription services in over 38 languages in addition to English. This work is performed in a country native to the language spoken in the audio provided.

~Clear audio means recordings without cross-talk and significant background noise.

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“ Quality is never an accident. It is always the result of high intention, sincere effort, intelligent direction, and skillful execution.”   ~ William A. Foster
give YOUR RESEARCH the quality it deserves
WHAT OUR CLIENTS SAY
  • Research Transcriptions has proven to be a reliable and responsive partner. Their attention to detail, especially when it comes to protecting the confidentiality of our data, has surpassed even our own standards. We have found that there is no job they can't handle. We highly recommend Research Transcriptions for all transcription needs.

    Todd Wagner CEO @ Conference Archives, Inc.

  • Research Transcriptions was a real find… I have relied on the service in preparing all my books and magazine articles over the past twenty years and would recommend it to anyone as efficient, affordable, and completely reliable.

    Mark Bowden Author, Black Hawk Down

  • “The quality of work is most excellent…never had a report late. Research Transcriptions is THE BEST transcription company I have ever worked with!!!!!!!!”

    Davis Monthan Air Force Base Medical Center

  • ...customer service is top-notch, and the transcriptions were perfect. After learning more about the company, we have become even more impressed with the level of security that is in place for the protection of our data.

    Rebecca Freihaut University of Central Florida

Get started in three simple, but important steps

 

1. Request an accurate quote

Don't leave things to chance with an online shopping cart and credit card form. In a 10-minute phone call we will cover important details that could save you hours - even days - of extra work and aggravation.

It's the due diligence that your work deserves.

  • Discuss important details with a friendly expert in the US
  • Ask anything you want
  • Get straight answers - and an honest quote
  • Avoid price creep of "extra fees" that others charge

2. Upload audio files

Send your files to us. Include any instructions you like.
  • Easy
  • No software to install
  • Just a few clicks
 

3. Get transcription you trust

Through the quick conversation we had about your work, we will understand what you are looking for. And you have confidence in the work you get back. And if you have any questions, we're just a phone call or email away - in the US.

We work to your 100% approval:

Don't take chances.

Give your work the attention it deserves.

And get the guarantees you deserve.

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