INTERVIEW TRANSCRIPTION SERVICE BY HUMANS

Expertise That Drives Deeper Insights

Where competition for your customer's attention is fierce, reliable data is critical. There's no room for cutting corners.

Skip risky, flighty global freelance networks and unreliable AI.
Leverage the expertise of human understanding.
And make decisions you trust.

confidential transcription service

Benchmark-setting Confidentiality

Minimize risk with the tightest transcription confidentiality in the US. SOC 2-certified, HIPAA compliant transcription practices ensure that your data will be safe from start to finish.

See how we keep your data confidential and compliance.

Hands on keyboard

Human Expertise
(No AI)

Reach beyond the limitations of AI with a 100% US-based team of human transcription experts. For focus groups, interviews, panel discussions, and more, you'll gain deeper insights you trust.

See how we recruit human transcription expertise.

custom-solutions

Custom Solutions, Specialized Expertise

Elevate your findings with research transcription specialists who understand your needs - and have the intelligence, experience, and skill to follow your exact specifications.

See how we achieve Top Quality Transcription (TQT)

Drive Growth Through Deeper Insights

Drive deeper insights with quality that only comes from a team of marketing research transcription specialists. For focus groups, panel discussions, interview transcription, and more, achieve results you trust and gain real data security.

♦ 100% US-based; No AI ever.

♦ 100% Human-powered.

♦ 100% Service Guarantee.

Trust your transcription. Trust your results.

Hexagon 1pt - high DPI
Hexagon 1pt - high DPI

Gain Accurate Results

Reach beyond the quirks and limitations of AI with the experience and understanding of a 100% US-based team of marketing and business transcription specialists. 

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Protect Your data

Get real data security with the only SOC-2-certified, human interview transcription service in the US. Know where your data is and mitigate risk with documented compliance.

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Make An Impact

Partner with experts you trust for guaranteed accuracy, delivery, and data security. Make smart conclusions that make an impact.

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INTERVIEW TRANSCRIPTION SERVICES FOR BUSINESS

Audited. Verified. Certified.
Get real data confidentiality and security and keep your research safe.

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JOIN OVER 725 ORGANIZATIONS THAT TRUST RESEARCH TRANSCRIPTIONS WHEN IT MATTERS MOST

  • I was "wowed" when I got back my transcription within hours.

    Allison Saget Event Marketing Coordinator

  • Great service at a great price! I will let all know!

    Max Holland Mohawk Industries

  • Professional transcription with unmatched expertise, reliability, and service. The best!

    Matt Smith Marketing Consultant

Client Success


espnInterview Transcription Services for Media
ESPN (Jimmy Roberts, Adena Andrews,  Amanda Rykoff,  Jeremy Schaap)

Summary:

Emmy award-winning sportswriters needed accurate transcription services for high-profile athlete interviews.

Special Needs:

Ability to edit intelligently without compromising the integrity of the interview and the capacity to manage fluctuating workflow with short turnaround requirements. 

Research Transcriptions was first contacted in 2008 by Jimmy Roberts to manage the interview transcription for a major book project. Successful handling of the job has brought referrals to other well-known broadcasters. Jeremy had been relying on other media transcription services that proved unreliable or unable to handle the fluctuating workloads and meet his stringent requirements for accurate grammar and punctuation.

Research Transcriptions formed a dedicated media transcription team. These language experts have specific experience with editing for book writing and news stories.

Results:  

  1. Dedicated media transcription service to accommodate flexible interview scheduling.
  2. Expert assistance with editing.
  3. On-time production to meet important publisher deadlines.
  4. Reliable interview transcription service to the current day.

 

Let's discuss your work!

Get it done right the first time with expert advice from over 20 years of experience.  Avoid the unpredictability of mental gymnastic pricing and the annoyance of pushy sales stuff!

Frequently Asked Questions (FAQs)

Quality, Formatting, Styling

Who does the transcription?

We aim to have the industry’s most quality-focussed transcriptionists, all in the United States.

They undergo comprehensive screening and testing before being hired because they are expected to perform at the highest level in the industry.

Where is the transcription work done?

All English transcription services are performed in the United States and all data resides on servers in the United States as well.

Translation and transcription of languages other than English is usually performed in the country that is native to the language spoken.

Do you use automated transcription programs based artificial intelligence?

No. Research Transcriptions does not use artificial intelligence for transcription. All work is performed by professional transcriptionists in the United States.

Do you offer word-for-word verbatim transcription services?

Yes. We offer verbatim transcription service and transcription with a light-edit ("clean") as well as any edit level in between based on client need. 

What is the format of the transcription?

Our standard format is MS Word.

We can provide your transcription in many other file formats as well, including MS Word,,.csv, .txt.

 

Do you offer de-identification/anonymization?

Yes. We can de-identify based on proper names, references, and associations. All are based on your preference.

Security and Confidentiality

What makes Research Transcriptions the most confidential transcription service in the US?

Research Transcriptions is the only company in the US that has been third-party audited, verified, and certified for transcription service that is: 

1. 100% US-based

2. 100% Human-powered

3. HIPAA-compliant

4. SOC-2 certified (Types 1 and 2)

What is SOC-2 certification? Why is it important?

The Service and Organization Controls (SOC) 2 is a report based on the Auditing Standards Board of the American Institute of Certified Public Accountants (AICPA) SSAE 18, which evaluates the service organization’s controls relevant to the Trust Services Criteria of security, availability, processing integrity, confidentiality, or privacy. 

It is important because it provides 3rd-party validation of the organization's attention to data security and confidentiality. 

Is your company HIPAA-compliant?

Yes. We are a HIPAA-compliant transcription service. Our processes have been audited and verified by a third party.

Will you sign a confidentiality agreement, such as NDA, HIPAA BAA, etc.

Yes. Confidential transcription is our specialty, and we stand by it.

We offer a Master Service Agreement (MSA) that includes confidentiality clauses for your data, as well as a HIPAA Business Associate Agreement and Nondisclosure Agreement (NDA).

If you have your own, we can take a look at that as well.

Will you use our data or share it with anyone?

No. Research Transcriptions will never use or share your data with anyone unless required to by law. See our Privacy Policy here.

How it works

Is there software to install?

No. There is no software required for our standard online transcription service.

 

What is the best way to record a focus group?

Best practices for recording a focus group depend on a number of factors.

Considerations include how participants are involved, whether they need to be distinguished when they speak, must their identities be protected, how each is recorded, and more.

We can help you sort through this to arrive at the best approach in a short call.  

What is your turnaround time?

Work is scheduled based on your needs - within 24 hours and even faster.

Our average turnaround on a 60-minute audio is 32 hours. 

Advanced scheduling for ongoing work is available for the most reliable delivery times - at no extra cost. 

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Pricing

How much do you charge?

We offer competitive, flat-rate transcription prices. They are not the lowest around. Here is why…

For the clients that we serve, quality and/or confidentiality are non-negotiables.

We do not implement any measures, such as artificial intelligence or lower-wage workers outside the US, that could compromise these objectives. 

Our US-based transcriptionists require higher pay than a freelancer logging on to a global network in a lower wage economy.

Are there any set-up or minimum fees?

There are no set-up or minimum fees.

you pay only for the work you submit for transcription processing.

Our transcription pricing is straightforward and transparent. 

When we discuss your work, you will be given a transcription rate that you will understand. No games. No tricks. No mental gymnastics.

Do you offer discounts?

We offer courtesy discounts to U.S. military personnel (active duty and retired), first responders, and those in an academic setting (students and professors).

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WHAT OUR CLIENTS SAY
  • I was "wowed" when I got back my transcription within hours.

    Allison Saget Event Marketing Consultant

  • Great service at a great price! I will let all know!

    Max Holland Mohawk Industries

  • Professional transcription with unmatched expertise, reliability, and service. The best!

    Matt Smith Marketing Consultant