HIPAA Compliant Transcription For Human Research

Unlock critical insights and keep your medical research safe with the specialists in HIPAA compliant transcription. Ensure your interviews, patient stories, and expert discussions are safely and accurately captured. Be a leader in healthcare advancements.

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Human Expertise
(No AI)

Reach beyond the limitations of AI with a 100% US-based team of HIPAA-transcription experts. For patient interviews, expert panel discussions, and more, you'll gain insights that only come from human expertise.

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Industry-Leading Confidentiality

Minimize risk with the tightest transcription confidentiality in the US. SOC-2-certified, HIPAA-compliant transcription practices ensure that your data will be safe from start to finish.

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US-based Specialists in Verbatim Transcription

Trust your findings with US-based specialists who understand the importance of word-for-word, verbatim transcription for academic research - and have the intelligence to follow your instructions.

Human Expertise

Gain deeper insights with a team of US-based HIPAA compliant transcription experts specializing in medical research. Tap into the skill, understanding, and precision that only comes from human experience to achieve conclusions you trust.

♦ 100% US-based; No AI ever.

♦ 100% Human-powered.

♦ 100% Service Guarantee.

Trust your transcription. Trust your results.

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Hexagon 1pt - high DPI

Deeper Insights

Reach beyond the limitations of AI with the skill, experience, and understanding of a 100% US-based team of verbatim transcription experts. 

Learn about our selective recruitment

Specialization

Elevate your findings with human transcription that captures the unique medical terminology and nuanced expressions of your research participants.  

Learn about our human approach

Reliable Conclusions

Reliable data leads to reliable conclusions that make a difference. Aim for the best results possible in verbatim transcription. And get results you trust. 

Learn how we define quality

 

Industry-Leading Confidentiality and Security

Get real data confidentiality and security that keeps your research safe.

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JOIN HUNDREDS OF MEDICAL RESEARCHERS MAKING BREAKTHROUGHS

“The quality of work is excellent… never had a report late. Research Transcriptions is THE BEST transcription company I have ever worked with!!!!!!!!”

Marna L Dunn, Civ 355 MDSS/SGSP 

Davis Monthan Air Force Base Medical Center

Success


american-heart-association    Medical Research Transcription Services

 

Summary: Conference Archives, Inc., on behalf of The American Heart Association, needed to partner with a reliable medical research transcription service capable of handling high-volume projects with highly detailed formatting requirements, tight deadlines, and HIPAA-compliant transcription practices.


Special Needs:
Exact compliance with specific formatting and scalable capacity to meet deadlines consistently. Ability to accurately transcribe (and/or translate) sessions spoken in foreign languages. Reliable account management and project planning for rolling delivery of 1,200 hours of medical research presentations within a twelve-week period.


Research Transcriptions was contacted by Conference Archives, Inc.’s (CAI) CEO to manage the transcription for the Annual International Conference for the American Heart Association. Previously, CAI had used two other transcription companies to handle these conferences, in addition to a separate language translation service. They were looking to partner with a single company that possessed the specialized knowledge of medical terminology and HIPAA compliance, along with the ability to scale rapidly. 


Research Transcriptions designed a customized transcription solution for CAI with the ability to handle high volumes of work and dedicated account experts with a key focus on:

  • Exact formatting specifications (with time codes)
  • Scalable labor requirements
  • HIPAA-compliance
  • High-volume workflow management
  • Translation service for non-English speaking participants
  • Triple-proof accuracy™ process
  • File reconciliation
 

Results: 

  1. Accurate transcription of over 1,1000 medical research lectures in a 12-week period
  2. Successful launch of content for subscriber access  
  3. Improved marketability of content 
  4. Membership growth
  5. Member retention
  6. Increased revenue

Research Transcriptions has been retained to handle these conferences of American Heart Association since 2003. Additional clients with similar needs include American College of Cardiology, Blue Sky Broadcasting, Fox Sports and other large organizations, both inside and outside of healthcare.

Frequently Asked Questions (FAQs)

Quality, Formatting, Styling

Where is the transcription work done?

All English transcription services are performed in the United States and all data resides on servers in the United States as well.

Translation and transcription of languages other than English is usually performed in the country that is native to the language spoken.

Who does the transcription?

We aim to have the industry’s most quality-focussed transcriptionists, all in the United States.

They undergo comprehensive screening and testing before being hired because they are expected to perform at the highest level in the industry.

Do you use automated transcription programs that use artificial intelligence?

No. Research Transcriptions does not use artificial intelligence for transcription. All work is performed by professional transcriptionists in the United States.

Do you offer word-for-word verbatim transcription services?

Yes. We offer verbatim transcription service and transcription with a light-edit ("clean") as well as any edit level in between based on client need. 

What is the format of the transcription?

Our standard format is MS Word.

We can provide your transcription in many other file formats as well, including MS Word,,.csv, .txt.

 

Do you offer de-identification/anonymization?

Yes. We can de-identify based on proper names, references, and associations. All are based on your preference.

Security and Confidentiality

What makes Research Transcriptions the most confidential transcription service in the US?

Research Transcriptions is the only company in the US that has been third-party audited, verified, and certified for transcription service that is: 

1. 100% US-based

2. 100% Human-powered

3. HIPAA-compliant

4. SOC-2 certified (Types 1 and 2)

What is SOC-2 certification? Why is it important?

The Service and Organization Controls (SOC) 2 is a report based on the Auditing Standards Board of the American Institute of Certified Public Accountants (AICPA) SSAE 18, which evaluates the service organization’s controls relevant to the Trust Services Criteria of security, availability, processing integrity, confidentiality, or privacy. 

It is important because it provides 3rd-party validation of the organization's attention to data security and confidentiality. 

Is your company HIPAA-compliant?

Yes. We are a HIPAA-compliant transcription service. Our processes have been audited and verified by a third party.

Will you sign a confidentiality agreement, such as NDA, HIPAA BAA, etc.

Yes. Confidential transcription is our specialty, and we stand by it.

We offer a Master Service Agreement (MSA) that includes confidentiality clauses for your data, as well as a HIPAA Business Associate Agreement and Nondisclosure Agreement (NDA).

If you have your own, we can take a look at that as well.

Will you use our data or share it with anyone?

No. Research Transcriptions will never use or share your data with anyone unless required to by law. See our Privacy Policy here.

How it works

Is there software to install?

No. There is no software required for our standard online transcription service.

 

What is the best way to record a focus group?

Best practices for recording a focus group depend on a number of factors.

Considerations include how participants are involved, whether they need to be distinguished when they speak, must their identities be protected, how each is recorded, and more.

We can help you sort through this to arrive at the best approach in a short call.  

What is your turnaround time?

Work is scheduled based on your needs - within 24 hours and even faster.

Our average turnaround on a 60-minute audio is 32 hours. 

Advanced scheduling for ongoing work is available for the most reliable delivery times - at no extra cost. 

Pricing

How much do you charge?

We offer competitive, flat-rate transcription prices. They are not the lowest around. Here is why…

For the clients that we serve, quality and/or confidentiality are non-negotiables.

We do not implement any measures, such as artificial intelligence or lower-wage workers outside the US, that could compromise these objectives. 

Our US-based transcriptionists require higher pay than a freelancer logging on to a global network in a lower wage economy.

Are there any set-up or minimum fees?

There are no set-up or minimum fees.

you pay only for the work you submit for transcription processing.

Our transcription pricing is straightforward and transparent. 

When we discuss your work, you will be given a transcription rate that you will understand. No games. No tricks. No mental gymnastics.

Do you offer discounts?

We offer courtesy discounts to U.S. military personnel (active duty and retired), first responders, and those in an academic setting (students and professors).