quality-driven. confidential. human.

Who We Are

Research Transcriptions is an exclusively human transcription service that operates entirely in the United States. 

We don't use artificial intelligence (AI) or send English transcription work outside the US.

The people who choose us prioritize quality and confidentiality.  

They want a professional transcription service that combines the highest accuracy possible with true - certified - data confidentiality and real-time customer support in the US.

We are a Service Disabled Veteran Owned Small Business founded in 2004 by Rob Foley.

How We Do It

Diagram
TALK WITH US ABOUT YOUR PROJECT
ELEVATE YOUR RESEARCH INSIGHTS... AND KEEP YOUR DATA SAFE.

Transcription you trust.

For results you trust.

female_NIH-transcription - hor. flip sample only

100% human transcription

Elevate your results beyond the limits of AI and global freelance networks. Avoid costly mistakes and time-consuming corrections. Protect your data.

Learn about quality.

White Confidentiality Locks

SOC-2 certified

Give your data the industry's tightest confidentiality protections in the US. They've been independently audited, verified, and certified. Ask for the SOC-2 report.

Learn about confidentiality and compliance.

US-veterans-affairs-and-government-initiatives

100% US-based

Capture the critical, nuanced language of your participants' responses, such as idioms, slang, and local expressions. Keep it in safe hands that are accountable.

Learn about hiring practices.

Fields of Specialization

business-marketing

Business & Marketing

Gain deeper customer insights and make an impact with human transcription specialists who understand your industry lingo and the local slang and expressions that your audience use.

Learn more.

medical-research

Health & Life Sciences

Trust your transcription and enhance patient outcomes transcription by humans for humans. 

 

Learn more.

academia research interviews

Academia

Make breakthrough discoveries and keep your data safe with IRB-compliant transcription service that's been vetted and approved by over 120 academic institutions in the U.S. 

Learn more.

Frequently Asked Questions (FAQs)

Quality, Formatting, Styling

Where is the transcription work done?

All English transcription services are performed in the United States and all data resides on servers in the United States as well.

Translation and transcription of languages other than English is performed in a country that is native to the language spoken.

Who does the transcription?

We hire the industry’s most quality-focussed transcriptionists, exclusively in the United States.

They undergo comprehensive screening and testing before being hired because they are expected to perform at the highest level in the industry.

Do you use automated transcription programs that use artificial intelligence?

No. Research Transcriptions does not use artificial intelligence for transcription. All work is performed by professional transcriptionists in the United States.

Do you offer word-for-word verbatim transcription services?

Yes. We offer verbatim transcription service and transcription with a light-edit ("clean") as well as any edit level in between based on your need. 

What is the format of the transcription?

Our standard format is MS Word.

We can provide your transcription in many other file formats as well, including MS Word, .csv, .txt, and more

 

Do you offer de-identification/anonymization?

Yes. We can de-identify based on proper names, references, and associations. All are based on your preference.

Pricing

How much do you charge?

We offer competitive, flat-rate transcription prices. They are not the lowest around. Here is why…

For the clients that we serve, quality and/or confidentiality are non-negotiables. This level of service costs more to implement.

We avoid any practices that could compromise these two objectives. This includes artificial intelligence and lower-wage workers outside the US. 

Our US-based transcriptionists require higher pay than freelancers logging on to a global network in a lower-wage economy.

Are there any set-up or minimum fees?

There are no set-up or minimum fees.

You pay only for the work you submit for transcription processing.

Our transcription pricing is straightforward and transparent. 

When we discuss your work, you will be given a transcription rate that you will understand. No games. No tricks. No mental gymnastics.

Do you offer discounts?

Yes. We offer courtesy discounts to U.S. military personnel (active duty and retired), first responders, and those in an academic setting (students and professors).

Security and Confidentiality

What makes Research Transcriptions the most confidential transcription service in the US?

Research Transcriptions is the only company in the US that has been third-party audited, verified, and certified for transcription service that is: 

1. 100% US-based

2. 100% Human-powered

3. HIPAA-compliant

4. SOC-2 certified (Types 1 and 2)

What is SOC-2 certification? Why is it important?

The Service and Organization Controls (SOC) 2 is a report based on the Auditing Standards Board of the American Institute of Certified Public Accountants (AICPA) SSAE 18, which evaluates the service organization’s controls relevant to the Trust Services Criteria of security, availability, processing integrity, confidentiality, or privacy. 

It is important because it provides 3rd-party validation of the organization's attention to data security and confidentiality. 

Is your company HIPAA-compliant?

Yes. We are a HIPAA-compliant transcription service. Our processes have been audited and verified by a third party.

Will you sign a confidentiality agreement, such as NDA, HIPAA BAA, etc.

Yes. Confidential transcription is our specialty, and we stand by it.

We offer a Master Service Agreement (MSA) that includes confidentiality clauses for your data, as well as a HIPAA Business Associate Agreement and Nondisclosure Agreement (NDA).

If you have your own, we can take a look at that as well.

Will you use our data or share it with anyone?

No. Research Transcriptions will never use or share your data with anyone unless required to by law. See our Privacy Policy here.

How it works

Is there software to install?

No. There is no software required for our standard online transcription service.

 

What is the best way to record a focus group?

Best practices for recording a focus group depend on a number of factors.

Considerations include how participants are involved, whether they need to be distinguished when they speak, must their identities be protected, how each is recorded, and more.

We can help you sort through this to arrive at the best approach in a short call.  

What is your turnaround time?

Work is scheduled based on your needs - within 24 hours and even faster.

Our average turnaround on a 60-minute audio is 23 hours. 

Advanced scheduling for ongoing work is available for the most reliable delivery times - at no extra cost. 

WHAT SOME OF OUR CLIENTS SAY ABOUT US
  • The quality of work is most excellent… never had a report late. ResearchTranscriptions.com is THE BEST transcription company I have ever worked with!!!!!!!!

    Marna L Dunn Davis Monthan Air Force Base Medical Center

  • Fantastic service in every way. My absolute go-to.

    Cindy Kim Strategic Marketing Consultant

  • I've tried at least a half-dozen other transcription companies, and none come close to Research Transcriptions for accuracy and speed. I highly recommend them!

    Sonya McCallister PhD Candidate, University of Southern California