Research Transcriptions Terms and Conditions, Updated November 5, 2024

Use of this website and its subdomains (each a “website” and collectively the “websites”) is subject to these terms and conditions of website use (the “terms and conditions”) whether accessed directly or through a third-party link or website.

Please read these terms and conditions carefully before using any of the websites. Any use of the websites, website materials, or any portion thereof shall be governed by these terms and conditions. By using any of the websites, you agree to be bound by these terms and conditions and our privacy policy. If you disagree or do not wish to be bound by these terms and conditions, do not use or access any of the websites. RESEARCH TRANSCRIPTIONS and its affiliates and subsidiaries (collectively “RESEARCH TRANSCRIPTIONS”) reserve the right at its sole discretion to amend or change these terms and conditions at any time, and such amendments or changes shall be effective as of the date on which they are posted on the websites. You agree to be bound by any such amendments made from time to time, and your continued use of any of the websites shall constitute your agreement to be bound by any revised terms and conditions.

The websites may also provide or reference other agreements specific to the use of RESEARCH TRANSCRIPTIONS’ products and services (demonstrations or online) (collectively the “products and services”). In the event of any conflict or inconsistency between these terms and conditions and any product or service-specific agreement, the provisions of any such product or service-specific agreement shall prevail over these terms and conditions to the extent of any such conflict or inconsistency.

  1. PURPOSE OF THE WEBSITES
    The purpose of the Websites is to allow you, as a user of any of the Websites, to access our Products and Services. The Websites are controlled and operated by RESEARCH TRANSCRIPTIONS from our offices in Charlotte, NC, and/or Lakewood Ranch, FL, USA. RESEARCH TRANSCRIPTIONS makes no representation that the Websites, their design, images, and content (the Website design, images, and content collectively the “Website Materials”) are appropriate or available for use in other locations. You are responsible for ensuring that your use of the Websites and Website Materials complies with your local laws.

  2. OWNERSHIP OF WEBSITES AND WEBSITE MATERIALS
    The Websites and Website Materials are owned and operated and are the exclusive property of RESEARCH TRANSCRIPTIONS. The Websites and Website Materials contain copyrighted material, trademarks, and other proprietary intellectual property and are protected under copyright laws, trademark laws, other intellectual property and proprietary rights laws, international copyright treaties, multilateral and bilateral agreements, and common law. Unauthorized reproduction of the Websites, the Website materials, or any portion thereof may result in severe civil and criminal law penalties. RESEARCH TRANSCRIPTIONS shall enforce its intellectual property rights to the fullest extent of the law.

  3. RIGHT TO USE WEBSITES AND WEBSITE MATERIALS
    You may use the Websites and Website Materials for the sole purpose of accessing the Products and Services. This right to use is limited, non-exclusive, non-transferable, and may not be sublicensed. This right to use shall not constitute any transfer of any right, title, or interest in and to the Websites and Website Materials, and such use shall not be considered as granting, directly or indirectly, any license to use the Websites or Website Materials for any other purpose without the express written consent of RESEARCH TRANSCRIPTIONS.

  4. RESTRICTIONS ON USE
    1. You shall not reproduce, redistribute, republish, upload, post, or transmit any information or material from the Websites or the Website Materials in any manner whatsoever except as provided in 3 above.

    2. You shall not use any information or material from the Websites or Website Materials for any other works, including any and all trademark or copyright works, and agree not to use the Websites or the Website Materials in any manner that infringes on any third-party copyright, patent, trademark, trade secret or other proprietary right or right of publicity or privacy.

    3. You agree that you shall not acquire any right, title, or interest in the Websites or Website Materials through the use of the Websites or Website Materials and agree to abide by the copyright and other proprietary notices contained therein.

    4. You agree not to copy, transfer, transmit, sub-license, assign, or transmit the Websites or Website Materials over a network, by telephone, or electronically using any other means without the express written consent of RESEARCH TRANSCRIPTIONS.

    5. You agree not to distribute to or otherwise disseminate through the Websites any material or information of any kind that is libelous, defamatory, obscene, pornographic, abusive, or otherwise violates any law or infringes or violates any rights of any other person or entity, or contains a solicitation of funds, advertising, or solicitation for goods and services.

    6. You shall not engage in activities or provide false, inaccurate, or misleading information.

    7. You shall not provide information or participate in activities that will result in the transfer to any of the Websites of any viruses, Trojan horses, worms, time bombs, cancelbots, easter eggs, and other computer programming routines that may damage, harm, interfere or expropriate any of the Websites’ systems, programs, content, information or applications.

    8. You shall not bypass any measures we have taken to restrict access to the Websites or the Website Materials without RESEARCH TRANSCRIPTIONS’s express written consent, and you shall not engage in activities that would interfere with the operation of the Websites or Website Materials.

    9. You agree not to use any robot, spider, scraper, or other automated means to access the Websites for any purpose.

    10. You agree not to impose an unreasonable load on the Website infrastructure that would have a “considerable effect” on the operation of the Websites. RESEARCH TRANSCRIPTIONS shall have sole discretion as to what constitutes excessive use or what activity is considered excessive or has a “considerable effect.”

    11. You agree not to reverse engineer the Websites and or use the information or layout of the Websites to build a competing product.

  5. WARRANTIES AND REPRESENTATIONS
    The websites and website materials are provided “as is” and without warranties of any kind, express, statutory, or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and suitability for a particular purpose or arising from any course of dealing or usage of trade. The entire risk of use of the websites or website materials is with you. RESEARCH TRANSCRIPTIONS disclaims any representation or warranty that the websites and website materials will meet your requirements or operate in the combination that you may select for use, that the operation of the websites or website materials will be uninterrupted or error-free, or that in the websites or website materials, defects will be corrected. No oral or written statement by RESEARCH TRANSCRIPTIONS or by a representative of RESEARCH TRANSCRIPTIONS shall create a warranty or increase the scope of this warranty. RESEARCH TRANSCRIPTIONS does not warrant or make representations regarding the use or the results of the use of the websites or website materials in terms of correctness, accuracy, reliability or otherwise. You assume the entire cost of all necessary repairs or corrections arising from using the websites or website materials. Some states or provinces do not allow limitations on how long an implied warranty lasts, and some states or provinces do not allow the exclusion of such implied warranties, so the above exclusion may not apply to you. RESEARCH TRANSCRIPTIONS does not warrant the websites or website materials against infringement or the like with respect to any copyright, patent, trade secret, trademark or other proprietary right of any third party and does not warrant that the websites and website materials do not include any virus to permit unauthorized access, to disable, erase or otherwise harm software, hardware or data, or to perform any other such actions. RESEARCH TRANSCRIPTIONS disclaims any responsibility for the accuracy, content, or availability of information found on websites that link with the websites or from third-party websites.

  6. LIMITATION OF LIABILITY
    By using the websites and website materials, you assume all liability and risk for use and absolve RESEARCH TRANSCRIPTIONS of any liability for using the websites and website materials. RESEARCH TRANSCRIPTIONS’s entire liability and your entire remedy shall be to discontinue use of the websites and website materials. In no event will RESEARCH TRANSCRIPTIONS’s liability to you extend to any lost profits, lost data, lost savings or other special, incidental, economic, indirect or consequential damages arising out of the use or inability to use the websites or website materials, or for any claim by any other party, even if RESEARCH TRANSCRIPTIONS has been advised of the possibility of such damages.
    Under no circumstances, including but not limited to, negligence, shall RESEARCH TRANSCRIPTIONS be liable for any special or consequential damages arising from the use of, or inability to use, the websites or website materials. Some states and provinces do not allow for the limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

  7. INDEMNIFICATION
    You agree to indemnify RESEARCH TRANSCRIPTIONS from and against all claims, liability, and expenses, including legal fees and costs arising from any unauthorized use of the Websites and Website Materials or your breach of these Terms and Conditions. You agree to notify RESEARCH TRANSCRIPTIONS immediately upon becoming aware of any unauthorized use of the Websites or Website Materials and take all reasonable steps to prevent subsequent unauthorized use. RESEARCH TRANSCRIPTIONS reserves the right, in its sole discretion and at its own expense, to defend any such action or claim and you agree to cooperate fully with any such defense.

  8. THIRD-PARTY DATA AND THIRD-PARTY WEBSITES
    The Websites and the Products and Services use data provided by third parties (“Third Party Data”) by the terms and conditions of license agreements (“Third Party Data Provider Agreements”) between RESEARCH TRANSCRIPTIONS and certain third party data providers (each a “Third Party Data Provider”). Your use of Third Party Data as provided by the Websites and the Products and Services is limited strictly for the purposes of using the Websites and the Products and Services, and other use of Third Party Data or the Websites or information derived from the Websites (such as other user information) or the Products and Services constitutes a breach of these Terms and Conditions. You acknowledge and agree that each Third Party Data Provider is a third party beneficiary of these Terms and Conditions and will have the right to directly enforce these Terms and Conditions in full force and effect in its name as if RESEARCH TRANSCRIPTIONS was enforcing these Terms and Conditions. The Websites may contain links to third-party websites. RESEARCH TRANSCRIPTIONS has no control over any third-party websites; therefore, any use by you of such websites is at your sole discretion and risk. RESEARCH TRANSCRIPTIONS assumes no responsibility or obligations for any such use of third-party websites.

  9. SURVIVAL OF OBLIGATIONS
    The obligations pursuant to the provisions of 2 (OWNERSHIP OF WEBSITE AND WEBSITE MATERIALS), 4 (RESTRICTIONS ON USE), 6 (LIMITATION OF LIABILITY and 7 (INDEMNIFICATION survive the termination of these Terms and Conditions.

  10. TERMINATION
    Your right to use the Websites and Website Materials is subject to your continued compliance with these Terms and Conditions. This right shall terminate automatically without notice should you breach these Terms and Conditions. If these Terms and Conditions are terminated, you agree to destroy all materials you obtain from the Websites and any copies thereof.

  11. GENERAL TERMS
    With the exception of any enforcement of these Terms and Conditions by any Third Party Data Providers, any disputes under these Terms and Conditions shall be governed by the laws of the state of Florida and laws of the United States where applicable, without giving effect to any conflict of laws principles. You expressly consent to the exclusive forum, jurisdiction, and venue of the courts of Florida and the Federal Court of the United States or any other jurisdiction or courts as determined by RESEARCH TRANSCRIPTIONS. These Terms and Conditions and any directions, policies, rules, or guidelines posted on the Websites shall constitute the entire agreement between you and RESEARCH TRANSCRIPTIONS concerning your use of the Websites and the Website Materials. Should RESEARCH TRANSCRIPTIONS waive a provision or right under these Terms and Conditions, such waiver does not constitute a waiver of any other provision of these Terms and Conditions or any subsequent waiver of a right or provision under these Terms and Conditions. If any provision of these Terms and Conditions or any part of any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable, then the remainder of these Terms and Conditions shall continue to be of full force and effect.

Information we collect

It is always up to you whether to disclose personally identifiable information to us. However, if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

  • Voluntarily provided information, including your name, address, email address, billing and/or credit card information, etc., and may be used when you purchase products and/or services and to deliver the services you requested.
  • Information is automatically collected when visiting our website, which may include cookies, third-party tracking technologies, and server logs for the sole purpose of enhancing your experience with RESEARCH TRANSCRIPTIONS.

In addition, RESEARCH TRANSCRIPTIONS may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race, and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

RESEARCH TRANSCRIPTIONS may also deem it necessary, from time to time, to follow websites that our users may frequent to understand better what types of services and products may be the most popular to our intended customers or the general public.

Please be assured that this site will only collect personal information that you knowingly and willingly provide us through surveys, completed membership forms, and emails. This site intends to use personal information only for the purpose for which it was requested and any additional uses specifically provided for on this Policy. Your information will never be shared with a third party unless we are mandated to do so under US law.